We are changing the way the world makes decisions! Talend is a global leader in data integration and data integrity. Our software is used to truly transform business and companies with data. We believe our company has a certain Je ne sais quoi that makes us special and gives us opportunities with purpose. We pride ourselves in our values of Passion, Agility, Team Spirit and Integrity.
We help companies take their data from chaos to clarity by delivering complete, trusted, and timely data to the business.
Services are critical to helping our large customers quickly become experts on Talend.Our Professional Services team is a critical part of our Customer Success organization and is comprised of some of the deepest subject matter experts in the world on our technologies. Our Customer Success organization consists of Professional Services Consultants, Support Engineers, Customer Success Managers, Customer Success Architects, and a Technical Enablement Team – all with a passion for creating successful, loyal customers.
Who you are:
A customer-centric, intellectually curious, bright, energetic person with the ability to drive the successful delivery of Talend Services.
A true lover of data.
A thought leader who can work in a fast-paced environment and consistently meet internal and external deadlines
Someone who is energized by finding a solution to a problem.
A consultant with deep experience in BI, Data Warehousing, Data Integration, MDM, Application Integration, Cloud Infrastructure (AWS, Google, or Azure) or Big Data (extra credit for more than one)
A team player who creates a culture that understands that our internal standards and expectations need to be higher than our customers’
You think, every day, about how you can improve the experience of your customers
You have experience in the arena of Big Data and are looking for the next “Big Thing”
What you’ll do:
Act as a technology advisor to Talend’s Strategic and Enterprise customers
Design solutions for customer’s business requirements using Talend services and drive business-aligned strategic change within their organizations
Architect enterprise-wide data integration solutions for Talend customers
Work with customer staff at all levels of the organization, from executives to implementation team members, to build a data integration deployment roadmap
Provide architecture reviews, application discussions and prototype, or full development as needed
Work with enterprise architecture and governance teams, business line IT architects, and data management leadership to drive effective utilization and adoption of Talend platform capabilities
Work with customers to deploy, manage and audit the best practice use of our software
Identify opportunities for products and services at existing customers
Perform data and/or application integration design and development, technical product assistance and tuning to meet customer performance and functional requirements
Develop Best Practices based on field experience
Monitor implementation activity to ensure architecture and design principles are upheld
Participate in governance team discussions and provide a strong voice on critical decisions
Communicate complex technical concepts effectively to a broad group of stakeholders
Guide projects using Talend methodology and best-practices to ensure customer success and a high return on Talend software investments
Work with customer staff at all levels of the organization, from executives to implementation resources, to build a data integration deployment roadmap
Develop a Talend Education Services plan, working with customer resources to ensure a strong working knowledge of Talend products
Build collaborative relationships with Regional Professional Services Managers and Sales Account Executives to assist them with effective positioning of the strategic services to our Enterprise customers
Desirable Skills and Experience:
Requires a bachelor's degree in Computer Science or a related area and 10+ years of experience in the field, in a related area or a master’s degree
Must have deep exposure to Data Integration, preferably with Talend’s products
Strong understanding of integration design patterns & best practices
Experience in designing and building integrations between multiple on premises and/or cloud hosted systems
Experience in defining reference and implementation architectures for Enterprises
Expert-level knowledge and implementation experience in at least two areas including Data Integration, Data Management, Data Quality, Data Governance, Data Architecture, Big Data and Cloud
Strong RDBMS skills. Database appliance skills is a plus including Netezza, Greenplum, Teradata and Exadata
Preferable to have Architecture and working knowledge with any one Columnar or No SQL Database
Practical knowledge and working experience in Enterprise Scale Big Data Solution Architecture with at least one leading on-premise or Cloud Hadoop distributions (Cloudera, Hortonworks, MapR or AWS, Azure, Google)
Able to understand complex architectures involving multiple products to achieve a solution and present Talend value proposition to meet customers Architecture needs
Experience working on Linux or Unix based Platforms is preferred
Ability to troubleshoot complex development and performance issues and define a plan to address those issues
Technical aggressiveness, demonstrated ability to learn new technologies and business requirements
Demonstrated creative problem-solving ability
Experience leading and managing engagements and implementations
Exceptional verbal, presentation, and written communication skills
Ability to work effectively independently as well as in a team environment