WATI is an early stage, fast growing SaaS platform that is revolutionizing how companies communicate with their customers. Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do.
This is made possible through WATI’s easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.
We are growing fast, and we are now looking for a UX/UI Designer - WATI.io to help build the most loved SMB messaging collaboration tool.
What you’ll do:
Conduct regular user and customer research to understand pain points and be the voice of the user, customer
Own the style guide and aesthetic palette for the technology platform
Build design principles for the conversational technology platform
Collaborate with product and engineering teams on developing and maintaining the product roadmap
Create storyboards, user flows, wireframes, and visual design mockups to support new product and feature development
Develop a practice of intense data-driven iterations and decision-making to keep innovating across products
Keep up with market trends and be a thought leader in the industry
What will make you stand out:
Proven track record of designing a world-class product that has been successful at keeping thousands of users happy throughout the user journey
3+ years of experience in User Experience, Product Design, Human Computer Interaction in Digital products companies
A portfolio of previous work demonstrating successful design solutions
Familiarity with interface design and prototyping tools, such as Sketch, Figma, and Adobe Creative Cloud
Previous entrepreneurial experience is a plus
Creative, resourceful, detail-oriented, highly organized, hands-on
Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
Excellent communication skills, both written and verbal English