Senior Product Designer

Posted on Designer


The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.

Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.


We’re looking for a talented Senior Product Designer to join our growing product team. This Senior Product Designer will ensure both restaurant operators and restaurant guests have an exceptional experience when interacting with BentoBox products. This individual will work to enhance the user experience of our website admin system which covers the core CMS, online food ordering, events management, catering store, third-party integrations, and more.

What You'll Do:

Take ownership of a project’s product design process, acting autonomously to lead a project to a successful launch
Produce elegant solutions to complex problems, efficiently and consistently
Design from concept to hand-off, knowing when to make low-fi sketches and when to make pixel-perfect prototypes
Help maintain and evolve our design system
Inform design solutions by conducting competitive analysis, reviewing analytics, interviewing users and running user tests
Partner closely with product managers, engineers and internal stakeholders to find effective but practical solutions to design problems
Give and solicit feedback from other designers, including mentoring less senior designers
Present concepts to leadership, justifying your choices with rationale and research
Uphold BentoBox’s core mission, vision, and principles

Experience We're Looking For:

5+ years of product design experience (startup experience is a plus)
Experience designing b2b or admin web platforms
Fluency in contemporary design tools (we use Figma)
Passion for end-to-end product design: you know how to craft experiences that feel good, look good, and address user needs
Proven strength in core visual design principles, particularly visual hierarchies
Familiarity with new and upcoming best practices, along with knowledge of past trends
Empathy for users, understanding their pain points and advocating for their needs
Experience conducting user research and digging into data to help inform design iterations
Ability to think about high-level product vision, understand how to effectively balance user needs, business objectives, and technical constraints
A positive, proactive approach to your work

Bonus Skills

HTML, CSS, and Javascript (esp. React)
Interface animations skills
Experience in the hospitality industry

About Company


Job Information

Status: Open Job type: Full Time Salary: Negotiable Publish date: 10 Apr 2022

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