Design Manager

Posted on Designer


Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market.


You will report to the Associate Director of Learning and Development and will champion our learning design strategy through sound instructional and visual design principles. We are looking for someone who is passionate about amplifying learning in innovative ways without pressing that copy and paste button.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC on the 82nd floor of One World Trade Center.

What You’ll Do

Apply instructional design principles (like ADDIE and SAM) and adult learning theory to virtual instructor-led training or asynchronous, on-demand learning creations for all levels
Map out curricula and learning journeys to serve as the skeleton of Olo's multiple L+D programming
Project manage, prioritize, and collaborate on incoming L+D design requests
Partner, coach, and solicit feedback from SMEs and L+D stakeholders on learning design projects
Assess learning needs through data analysis
Curate proper ongoing development opportunities for our internal content creators
Maintain quality in our LMS' programs, calling attention to subpar content
Manage the relationship between Olo and its LMS and content vendors
Implement new and relevant learning design tools that are aligned with our L+D strategy
Produce high-quality, on-brand multimedia assets for different learning programs
Leverage relevant technologies to modernize and level up our learning experiences
Facilitate live learning programs to several audiences as needed

What We’ll Expect From You

4+ years of experience in learning and development, instructional design, or multimedia design.
Experience designing a range of programs, including soft skill and technical, in a range of modalities
Advanced competency in Adobe Creative Cloud, specifically Premiere Pro, InDesign, Photoshop, and Illustrator.
Experience leading multiple projects and balancing deadlines
You're a technical wizard and are never afraid to befriend technology
You excel in one-on-one partnerships and group collaborations
You can boldly envision out-of-the box learning programs
You geek out over instructional design and are in tune with the latest trends, technologies, and practices

Nice to Have

Advanced in additional Adobe Creative Cloud applications, like After Effects and Audition
Expert in Articulate 360, specifically Storyline and Rise
Proficient HTML
Experience with OBS (Open Broadcaster Software)
Hold at least one instructional design related certification or L+D certification (like CPTD or ATD)
Experience with Lessonly or similar cloud-based LMS/content-authoring platforms

About Company


Job Information

Status: Open Job type: Full Time Salary: Negotiable Publish date: 24 Nov 2021

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