Insight Global is looking for a REMOTE Data Enty / IT Help Desk to join one of our Healthcare Clients in Orange County, CA. This individual will be primarily responsible for account creation, claims online portal registration, processing claims online portal tickets.
The client is currently using ServiceNow and CyberArk for account creation, with a minimum of 10 tickets per day. This individual will also be responsible for helping backlog and process new tickets that come through.
The position schedule will be Monday through Friday, with start times flexibility between 6am and 8:30am and end-times flexibility between 2pm and 4:30pm. Training will last the first 3 weeks of the assignment and start at 6am daily.
REQUIRED SKILLS & EXPERIENCE
2+ years of Account Creation experience
2+ years of Customer Service and IT Help Desk experience
Ability to learn quickly
High school diploma
NICE TO HAVE SKILLS & EXPERIENCE
ServiceNow / CyberArk experience