Customer Service Representative

Posted on Support

COMPANY INFORMATION:

Mattleman, Weinroth & Miller, P.C. prides itself on the experience and availability of its attorneys, and its ability to handle a wide range of legal issues. The Firm’s attorneys are committed to providing the personal attention necessary for developing a legal strategy to meet each client’s unique needs. Legal matters often involve several types of law, and attorneys with different areas of focus regularly collaborate to address the many facets of a particular case.

JOB DESCRIPTION:

An established mid-sized regional general practice law firm servicing an international legal service plan seeks an experienced Call Center Representative. Call Center Representative responsibilities include but not limited to handling inbound and outbound calls, de-escalating situations involving dissatisfied clients, offering patient assistance and support, guiding callers through troubleshooting, supporting the company compliances and protocols, processing timely referrals to referral attorneys within our network database.

A qualified candidate must have:

Strong communication both written and verbal.
Great active listening skills
A patient and empathic attitude.
Strong time management and organizational skills.
Comfortable working in a fast-paced environment.
Computer literacy
Adaptability and flexibility.
Exceptional interpersonal skills.
Must be good at multi-tasking.

About Company

Mattleman, Weinroth & Miller

Job Information

Status: Open Job type: Full Time Salary: Negotiable Publish date: 24 Nov 2021 Expire in: 4 weeks

Apply for job

External website
Please login to submit application