The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Do words and wordsmithing get you excited? Can you take complex concepts and simplify them in a concise but confident way? Do you thrive in a remote-first environment that is fast-paced?
If you like interacting with teams to understand product solutions and how they can solve and deliver business results, and how to write to different audiences, this role might be for you! The copywriter at Khoros will work as a contributor on the brand team working on various campaigns — technical product information and into understandable copy that speaks clearly to the audience. In addition, you will support bringing the Khoros story to life and setting the standard for creative excellence,
This role will report directly into the Senior Director of Brand Marketing and work collaboratively with key stakeholders across the organization to help elevate brand awareness and overall growth initiatives.
Develop copy and edit engaging copy for all channels but especially with expertise across digital mediums such as web copy, ad headlines, digital banner copy, site landing pages, social media, etc.
Be an expert in Khoros’ content marketing strategy, brand guidelines, style guide, and content typology.
Collaborate with internal demand generation teams and product marketing to develop copy and concepts that are as creative as they are informative and lead generating.
You must be able to translate complex technical descriptions into compelling copy that’s clear and easy to understand
Continually recommend new creative channels, technology, approaches, or assets for campaigns.
Minimum 4-6 years in house marketing teams or advertising agency experience, strong preference for experience within the SaaS or tech vertical
Experience writing copy for websites
Knowledge of project management software such as Asana, Jira, Trello, etc.
Understanding of different marketing channels and creative needs
Effective presentation of information in a clear and concise manner
A creative approach for brainstorming or working with teams
Collaborative mindset to work effectively across many departments
Strong time management, organizational skills, and attention to detail
Accurate estimation of time requirements and the ability to work within established deadlines and budgets