The American Foundation for Suicide Prevention seeks an Administrative Assistant to support and coordinate administrative activities related to the Programs & Workplace Initiatives Department, including the Interactive Screening Program (ISP).
The ideal candidate will be extremely detail-oriented, highly organized, methodical, efficient, and able to prioritize competing tasks. The ideal candidate will take initiative and anticipate needs, as well as display professionalism, critical-thinking and willingness to learn. This position is part of a dynamic dedicated staff team who are driven by the desire to support people in need.
This position is mostly remote with occasional in-person meetings at AFSP’s NYC Office. If located in New York City area, in-person meetings will occur 1-2 times a month at times mutually agreed upon. If not located in New York City, in-person meetings will occur quarterly at times mutually agreed upon.
Coordinate and provide administrative support for multiple aspects of the Interactive Screening Program, including: processing online inquiries and interest forms; collecting and tracking information for current client base; creating administrative and financial transaction reports based on collected data
Oversee maintenance of client management system, including contracting and invoicing documentation and client requests from initial interest, onboarding and ongoing support
Support and coordinate work flow for the ISP team including meeting scheduling and taking meeting minutes, and helping to manage project timelines and deadline compliance
Support regular updates to content for communications, departmental web pages, and documents as needed based on input from department leadership
Other duties as assigned
Education, Skills and Requirements:
Bachelor’s degree in relevant social or behavioral science preferred
13 years’ experience includes work experience and/or relevant internships
Strong computer and technical skills, including full MS Office Programs Suite
Highly organized with attention to detail and excellent followthrough on tasks
Familiarity with webbased survey or data platforms and client relationship management software
Outstanding interpersonal skills and ability to communicate effectively by phone and email
Comfortable working with spreadsheets and managing large amounts of data/information
Highly motivated individual with ability to work in fast and dynamic work environment
Comfortable in managing and tracking multiple projects and goals
Demonstrated writing ability